Frequently Asked Questions,
Answered by Auto Glass
Replacement Experts
Have a question? You’re in the right place. Browse the categories below, and if you don’t find what you’re looking for, contact our team directly. We’re happy to help.
Services FAQs
What type of auto glass repair services does One Stop Auto Glass offer?
One Stop Auto Glass specializes in windshield repair, replacement, and recalibration services.
We also offer auto door glass replacement, rear window replacement, and ADAS calibration — all performed on-site at your location.
How do I know when to replace or repair my windshield?
There are specific criteria that determine when it’s appropriate to repair or replace your windshield. While some chips and small cracks can be repaired, replacing your windshield is often necessary for your safety. Our expert technicians offer free inspections backed by integrity and high-quality customer service…and they adhere to state and insurance-approved guidelines and/or recommendations.
A good rule of thumb is good visibility = safe driving. Your safety is our top priority!
Can my chip be repaired, or does it need a full replacement?
Damage in the driver’s direct line of sight, edge cracks, or larger breaks usually require replacement. We’ll give you an honest assessment — no upselling.
Is it safe to drive with a cracked windshield?
It depends on the size and location of the damage. Even a small crack can compromise the structural integrity of your windshield and obstruct your line of sight. In Florida, driving with a cracked windshield that impairs visibility can result in a citation. If you’re unsure, call us — we offer free inspections and will give you a straight answer.
Do you replace door glass and rear windows, too?
Yes. In addition to windshields, we replace auto door glass (driver’s side, passenger’s side, front and rear doors) and rear windows, including heated back glass with defroster reconnection. All services are performed at your location.
What is ADAS recalibration and do I need it?
ADAS (Advanced Driver Assistance Systems) includes cameras, sensors, lane departure warnings, and automatic emergency braking that are mounted to or calibrated through your windshield. After replacement, these must be recalibrated to function correctly. We assess every vehicle and perform recalibration whenever required, because your safety isn’t optional.
Learn more on our ADAS Calibration page.
What is your warranty?
We back all of our work with a lifetime workmanship guarantee. If something isn’t right, we’ll make it right.
Mobile Services FAQs
Do I need to go to a shop?
Never. Our entire business model is built around coming to you. Your driveway, office parking lot, or any safe flat surface works. We bring all tools, glass, and materials on-site.
Learn more about our Mobile Installation service.
How long does a windshield replacement take?
Most full windshield replacements take 60–90 minutes on-site. After a full replacement, we recommend waiting about an hour before driving to allow the adhesive to cure fully.
How long does it take to start windshield replacement?
We’re available for same-day or next-day service in many instances, and our expert technicians can typically replace your windshield in under two hours.
How quickly can you get to me?
We offer same-day or next-day service in many cases. Call or submit a quote request, and we’ll confirm your time slot. Our average response time is under 5 minutes.
What areas do you serve?
We serve a wide territory across North Florida and South Georgia, including:
📍 Leon County · 📍 Gadsden County · 📍 Wakulla County · 📍 Jefferson County · 📍 Madison County · 📍 Liberty County · 📍 Thomas County, GA · 📍 Grady County, GA · 📍 Decatur County, GA
Not sure if we cover your area? Call us, and we’ll confirm in seconds.
Insurance & Cost FAQs
Does my insurance cover windshield replacement in Florida?
Under Florida Statute § 627.7288, comprehensive auto insurance policies must include full glass coverage with no deductible. If you carry comprehensive coverage, there’s a strong chance your windshield replacement costs you nothing. We verify your coverage before we start. Just call, and we’ll check in minutes.
How much does it cost to replace a windshield?
Windshields have been designated as safety equipment on your vehicle. As such, under Florida no fault title XXXVII Chapter 627.7288, there is no cost replacement providing you have comprehensive coverage when filing an insurance claim. In addition, deductibles do not apply. But if you don’t choose to use your insurance for whatever reason, we provide free estimates and affordable prices.
How does the insurance claims process work?
We handle it for you, from start to finish. Once you confirm your coverage, we file the claim, coordinate with your insurance company, and bill them directly. You just pick a time that works for you and let us take care of the rest. We accept all major insurance carriers.
Is there any cost to me, even with insurance?
In most cases with comprehensive coverage in Florida, there is no out-of-pocket cost to you (no deductible, no copay). Florida law is among the most protective in the country when it comes to auto glass coverage. We’ll verify your policy details before any work begins.
Commercial & Fleet FAQs
Do you offer services for commercial vehicles and fleets?
Yes. We work with car dealerships, truck and delivery fleets, body shops, bus operators, government fleets, and more. We offer the same expert services available for personal vehicles, with the added specialty knowledge, priority scheduling, and fleet pricing that commercial accounts require.
Learn more on our Commercial & Fleet page.
Do you offer fleet pricing?
Yes. We offer special pricing for commercial accounts and fleet clients. Contact us to discuss your fleet’s needs, and we’ll put together a plan that works for your business